Players quit games because of lag? Photon Pun 2 — the solution
Lag in multiplayer is the main reason players delete a game and move to competitors. In online games, every action must sync instantly: if a character “teleports” or shots miss, even the most interesting mechanics disappoint. Players don’t dig into the causes — they just see instability and lose trust in the product.
The consequences are simple: negative reviews, lower retention, and falling revenue. One bad multiplayer experience can wipe out marketing investments — users talk about lag on social media and streams.
Connection stability has long ceased to be an advantage; it is a basic requirement for any modern online game.
We solve this problem with Photon Pun 2 — a proven platform for developing game servers and multiplayer. Our engineers design the server architecture so synchronization happens quickly even under high load.
You get a stable connection for hundreds of concurrent players without quality loss or the need to constantly patch your game server.
What does this approach give you? Your users stay in the game longer, come back more often, and bring in more revenue. Reliable multiplayer is the invisible foundation that preserves a product’s reputation and pays back development. We handle all the integration work, while you see results at every stage — from tests to launch.
Tell us about your project — we’ll help you choose the architecture and show how Photon Pun 2 removes lag in your game.
What a reliable server backend gives your game
Players return where they are consistently engaged. A reliable server backend on Photon Pun 2 synchronizes player actions without hitches or crashes — which means a session doesn’t break off halfway.
This directly affects retention: the less often a player encounters errors, the more likely they are to return tomorrow and bring friends.
Monetization also relies on the server side. It’s here that you can flexibly enable paid levels, items, and subscriptions, and instantly update prices and promotions without republishing the client.
The player sees the offer at the right moment, payments are processed securely, and revenue begins to grow without complicating gameplay.
As the game evolves and the user base grows, the server backend allows you to scale without firefighting. You add new game modes and worlds, while the system automatically distributes load and keeps the game from going down during peak hours.
This means you can run ad campaigns and attract thousands of new players without rewriting the architecture from scratch.
Finally, the server backend makes gameplay honest and lively: rankings, tournaments, co-op quests, and the economy all work in a single shared space. Players trust a game where you can’t cheat and where every action is confirmed by the server.
All of this together — stable retention, clear monetization, easy scaling, and engaging gameplay — turns the technical side into measurable growth for your project.
Work formats: from simple support to full development
We understand that every project has its own budget, timeline, and goals. Some only need help with an existing server, some want a ready-made infrastructure built from scratch, and some want to entrust us with creating the entire game. That’s why we offer three work formats — from targeted support to a full cycle.
We work on Photon Pun 2, a proven platform for online games. But for you, the key is not the technology but the result: no downtime, no lost players, no bloated budgets. Below are the formats that cover different needs.
| Format | For whom | What the client gets |
|---|---|---|
| Support and improvement | You already have a Photon game and need a specialist to fix bugs and add features | A stable server without downtime, new capabilities, quick fixes |
| Turnkey server side | The game is ready; you need a backend designed and launched from scratch | A working server that withstands load, with protection and monitoring |
| Full cycle | Nothing but an idea — you want to create a game with a server side in one order | A complete game from concept to release, including client and server side |
If budget is limited, start with support — you’ll get results quickly and understand which improvements you need. If the game is already ready but can’t handle a large number of players, choose turnkey development.
And when you need to launch the product quickly without coordinating multiple contractors, order the full cycle. In any case, you get a clear plan, transparent timelines, and a team that takes responsibility for the result.
How the project goes: from brief to launch and support
Game server development is not a “black box” with unpredictable timelines and budget. We’ve organized the process so that you can see progress at every stage, understand what you’re paying for, and influence the outcome. Six steps — from brief to launch and support.
-
Brief and immersion. We gather requirements: how many players will be online, what scenarios happen in the game, what load is expected. We lock down tasks and build a shared understanding of the project.
-
Plan and timeline. We create a work schedule with clear milestones. You know in advance when the first result will appear and when the project will be ready to launch.
-
Approval. We approve the server architecture and the interaction logic with the game. Key changes are made at this stage — before development starts, not after.
-
Development and demonstration of results. We work in iterations: showing results every one to two weeks. You see progress and adjust direction in time.
-
Launch under load. We do final testing of the server in near-real conditions: checking stability under a large number of connected players. Only after this is the game made available to users.
-
Support and evolution. We stay in touch after launch: monitoring stability, handling incidents, and helping add new server features as the project grows.
What is included in the delivery: a complete set for your project
You receive a ready-made package for your game. The reliable Photon Pun 2 platform ensures a stable connection, and we configure everything for your project. You save time and money — no searching for contractors or diving into details.
Here’s what is included in the delivery:
- Server part — ready-made logic for session management, player action synchronization, and event processing. It is designed for your project and can handle a large number of concurrent connections.
- Game integration — the server is connected to your client; all connections are configured and verified. All you need to do is release the update and launch the game.
- Testing — we test the game through core scenarios, including peak loads and network failures. You gain confidence that players won’t face freezes at the most critical moment.
- Documentation — simple, clear materials: how to deploy the server, change settings, add new players, and monitor performance. Your team can maintain the project without our constant support.
- Improvement examples — visual samples of how to add new mechanics, game modes, or UI elements. This speeds up development and reduces risks when expanding functionality.
- Administration guide — checklists and recommendations that help your staff independently manage the server and quickly resolve issues.
All documentation and code are handed over to you. You get full control and can develop the project in-house or with external contractors.
Case study: how we increased game revenue by 40%
Owners of game projects often face the same problem: players like the game, but revenue doesn’t grow, and during peak load the server goes down and part of the audience leaves.
That’s exactly the request we received from a studio — the developer of a mobile RPG with in-game purchases. Players complained about network lag and lost progress, which directly affected conversion to payments.
We audited the server backend on Photon Pun 2, reworked the matchmaking logic, and optimized the payment database. Within two months, session stability reached 99.9%, and average time in game increased by a third. Most importantly, players stopped “losing” purchased items, and repeat purchases grew by 27%.
By the end of the quarter, game revenue increased by 40% with the same ad campaign. This development case became a successful project for us — it showed that the problem wasn’t in attracting players, but in retention and trust in the game economy.
Eighth Legion studio — project manager: “truetech.by did what two other teams couldn’t. We got a stable server and clear analytics. Revenue grew without a single change in marketing — this is the best result in the history of the game.”
We didn’t just “fix bugs.” We designed an automatic session recovery system — if a player loses internet, their progress is saved, and they lose neither time nor money.
For us, this is the standard: your project gets not only a working backend but also confidence that every investment in development will pay off.
How to choose a server development format?
Choosing a server development format starts not with technology but with questions about the project itself. How many players will be in one session simultaneously? Which mechanics are critical — progress, competitive mode, in-game purchases?
What deadline do you need to launch by? The answers immediately narrow down the options: for example, a simple co-op game for a few people can use a standard Photon Pun 2 server, while a large-scale online game needs custom logic and dedicated infrastructure.
The second important step is discussing the project with a contractor. Before starting, we always connect with you, analyze your mechanics, expected load, and budget.
This isn’t a formality — it’s a way to offer the optimal format: from a ready-made template with a quick launch to custom development with extended capabilities. At this stage, you see how well the specialist understands the task and honestly speaks about timelines and risks.
The technical specification is the anchor of the entire project. You don’t necessarily have to have it ready: we help you create it during the dialogue, fixing priorities and functional boundaries.
Without such a document, even a successful format turns into an endless cycle of revisions, so we ask you to approve the spec before starting work — this protects you from unnecessary spending and misunderstandings.
When choosing a contractor, pay attention not to the number of promises, but to the ability to explain the pros and cons of each format. We’ve been working on Photon Pun 2 for many years, and in every project we offer the option that gives the right result at a reasonable budget.
If you’re not sure which format suits you, discuss it on a short call. We’ll advise you on how to formulate the technical spec and avoid common mistakes.
Frequently asked questions about server backends for games
Before ordering a server backend on Photon Pun 2, game owners often have the same questions about guarantees, timelines, and ongoing support. Here are the main ones.
What guarantees do I have that the server won’t crash?
We are responsible for the result, not just handing over code. We lock key stability metrics into the contract, run load testing, and provide a warranty period.
If errors occur during this period, we fix them at our own expense. Your budget is not at risk.
How quickly can you integrate the server?
A standard project takes from two to four weeks depending on the mechanics. At the brief, we set out the stages and dates so you can see progress.
If the game already runs on Photon Pun 2, we connect to the existing code and speed up the implementation.
What happens after launch?
We don’t disappear after the release. Support includes monitoring, bug fixes, updates, and team consultations.
Optionally, we add new modes and events. You get a contractor who has known the project from the very beginning.
How much does development cost?
The cost depends on the scale: the number of players, the mechanics, and the need to extend the architecture. After the brief, you get a transparent cost estimate with no hidden charges.
If necessary, we adjust the scope of work as the project progresses — this doesn’t break the plan, it updates it.
Ready to launch your game with Photon Pun 2? Leave a request
Launching a multiplayer game often comes down to the backend: server logic, synchronization, load, platform integration. If this isn’t thought through in advance, development drags on for months and rush fees eat up the budget.
We cover this area entirely — we design, develop, and support the backend on Photon Pun 2, and you get a game that works stably under load.
After your request, we follow a transparent plan. Within one business day, we call you back, conduct a free consultation on multiplayer architecture, and provide a preliminary assessment of the project: timeline, scope, and budget.
If your task doesn’t require a complex backend, we’ll honestly say so — and offer a lighter solution.
Here’s what you get on the very first day of communication:
- A free consultation: we analyze exactly what your project needs and which approach is suitable.
- A preliminary estimate of time and money — no fine print or hidden extras.
- A launch plan: stages, milestones, and responsible parties on our side.
- A technical specification for the server side — you’ll understand what we do at every step.
- A fixed cost estimate after plan approval — the price doesn’t change during the process.
- A start point within a week — we’re ready to begin, all you need to do is confirm.
After the first call, you’ll know how many weeks later we start, when we’ll show intermediate results, and when the game will be released. Leave your request — it’s free and non-binding. After that, it’s simple.